Frequently Asked Questions
Everything you need to know about your KastKing gear and orders.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for fishing tackle?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do KastKing products come with a warranty?
Yes, our fishing reels, rods, and tools are covered by a limited warranty against manufacturing defects. Duration varies by product category, typically ranging from one to two years.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship directly to customers in the United States and select international regions. Please enter your address at checkout to see if shipping is available to your country.